Shipping policy

Last updated November 11, 2026

Dispatch time

Orders are dispatched within 1–2 business days of payment. You will receive an email with a tracking number once your order ships.

Delivery time

Orders are delivered within 14–21 business days. Delivery is taking longer than usual because of very high order volume. We are sorry for the wait and are working to speed things up.

Shipping costs

• Free standard shipping on orders over $35
• A flat rate applies to orders under $35. You see the exact cost at checkout before you pay

Tracking

Tracking updates can take a few days to appear after dispatch. If your tracking has not moved after 7 days, email us and we will look into it.

Address accuracy

Please check your shipping address carefully at checkout. We cannot change an address after an order has been dispatched. Packages returned because of an incorrect or incomplete address may be reshipped at the customer's cost.

Customs, duties and delays

Orders may be shipped from international fulfillment partners. Delays caused by customs, weather, carriers or holidays are outside our control. You may be responsible for any import duties or taxes charged by your country.

Lost or damaged in transit

If your order has not arrived after 30 business days, or arrives damaged, email oreeddropping@gmail.com and we will make it right with a replacement or refund.